CHRISTCHURCH +64 3 359 4003
Sales & Training

Sales & Services Training

Sales and Service is the link between your business strategy and your customer.

However, approximately 50% of sales and service teams are not aligned with strategy.

Sales and Service is the link

By aligning your sales and service teams with your sales strategy, and by providing them with the necessary skills you can create a results-driven workforce.

Stay ahead of their competition

Our library of learning content will help your sales and service people find, win, and keep customers. Modularised to enable customisation, the content can be delivered in several modules, including classroom and E-Learning, and through executive coaching.

Utilise our content library to develop sales & service skills.

These developmental aids range from opportunity & account management to strategic account management. Our learning modules will equip your sales & service people with the knowledge required to understand your customer needs and the buying process. 


Forum New Zealand prepares sales and service leaders to set the strategy and lead their teams.

Coaching in Context:
Teaches your sales and service managers fundamental coaching skills and how to coach around a variety of specific sales and service situations.


Managing Consultative Selling Skills:
Provides a deep dive into coaching and reinforcing the consultative selling process and skills.


Leading an Effective Sales and Service Team:
Equips your sales managers and executives to lead more strategically and build a high-performance sales culture.Develop a Sales Force Strategy: Teaches sales managers a simple approach to strategic planning.
Sales Matrix3


Forum New Zealand’s potential solutions are scalable across levels of management, and geographically. Our content is modularised and can used in combination with other programme modules and be customised using original content provided by you. This allows our customers to target the specific behaviour and mindset shift required for the challenges facing their business.

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Register and Download our Sales Training Fact Sheets by Clicking the Kiwi Icons Below

Work of Sales & Service People & their Leaders
Fact Sheet
Core Programme
Finding Customers Kiwi2 Territory Selling Strategies
Kiwi2 Strategic Prospecting
Kiwi2 Point of View Selling
Winning Customers Kiwi2 Consultative Selling Skills
Kiwi2 Sales Negotiations
Kiwi2 Sales Through Service
Keeping Customers Kiwi2 Advanced Relationship Management: Skills that Deliver Results
Kiwi2 Achieving Service Excellence
Kiwi2 Creating Customer Value: Building Better Service Relationships
Strategic Account Management Kiwi2 Planning for Key Accounts
Kiwi2 Planning for Premier Accounts
Sales & Service Leadership Kiwi2 Managing Consultative Skills
Kiwi2 Coaching in Context
Kiwi2 Leading an Effective Sales Force
Kiwi2 Developing a Sales Force
Kiwi2 Managing Service Excellence 
Kiwi2 Strategy Skillful Conversations
Kiwi2 Understanding Motivational Needs

Upcoming Events

Upcoming Webinar - Performance Management:  Corporate Curse or Magic Wand?

Date:  Tuesday 11 April 2017
Time:  11am Singapore | 1pm Sydney Duration 45 mins
Presenters:  Andrew Calvert, Managing Director APAC, AchieveForum; Nithya Ramaswamy, Design Consultant, AchieveForum

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POINT-OF-VIEW PAPER 'Coaching Redefined'

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POINT-OF-VIEW PAPER 'Leading Change:  The Pivotal Role of Mid-Level Leader Fitness'

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POINT-OF-VIEW PAPER 'Managerial Fitness:  Making First-Level Leaders Great'

In ongoing conversations with first-level leaders and those that serve them, we have detected important shifts in what makes first-level leaders successful in today’s work environment.

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1/337 Harewood Road
P.O. Box 20-484
Christchurch 8053
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